What is Services Entitlement?

Cisco - Networking, Cloud, and Cybersecurity Solutions

Digital business transformation and the shift to a more distributed workforce are driving the need for anywhere, anytime access to resources, wherever they may exist. These changes require networking and security to move to the cloud, where they can be delivered as a single converged service with flexible deployment and consumption models.

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The shift toward a more distributed workforce is not new, but it has recently accelerated. While the principles of SASE have been forming for years, SASE is now in the forefront as remote access to applications and “work from anywhere” became a top organizational priority. With this shift, the datacenter is no longer the hub – the user is. To give them secure access to work resources and applications, users must now be treated as a “branch of one.”

But the traditional branch isn’t gone. Some people may head back to the office soon and worker distribution will inevitably shift again. Even as employees start returning to the workplace, a recent Gartner survey revealed 82%of respondents intend to permit remote working some of the time.[1] Throughout these ever-changing times, users still expect a seamless connection to the applications they need.

SASE is based on cloud-native capabilities that simplify the IT environment by bringing networking and security teams closer together to drive stronger collaboration and faster response times. For the best results, Gartner recommends that organizations select a single SASE vendor that can provide a broad set of security functions and flexible, high-performance networking that’s backed by a reliable track record.

Juniper SRX NGFW Walkthrough

Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

Users from each division will be authenticated by Unified Access Controller (UAC) with specific roles to secure the network and to ensure that only authenticated users can access the protected host in the data center.


Block ransomware attacks before they wreak havoc on your organization. Intercept X includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.

Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.


Access to software downloads is provided depending on the terms of your service agreement. The type of software available for download is defined by your service agreement and might include: access to software application updates, including bug fixes, maintenance, and minor releases; software application upgrades, which might include significant architectur changes and new features and functionality; and Operating System (OS) updates within the licensed f By granting user access to service entitlements that include this element, you may download the software through the Download Software tool and/or the Product Upgrade tool.

What is Services Entitlement?

An Entitlement is the set Of privileges Customers & Partners receive purchasing a Cisco Service Agreement. Based on the type and terms Of your Cisco Services support contract or subscription, you may be eligible for one or more Of the following service
elements, to help ensure your network is available reliable.
• Cisco Center support
• Hardware replacement
• I-tensing for software hardware
• Software downloads
• Access to the Cisco support website
user registration is required to access any Of these service elements. Proactively managing user access to Entitlements helps Cisco provide faster, more accurate service based on actual hardware configuration and software version. Cisco (TAC) Suna•t:
Remote technical support is offered by Cisco Technical Assistance
Center (TAC). Depending on the terms on your service agreement, the
Cisco TAC telephone support worldwide, 24 hours a day, 7 days
a week.


Keeping your network up and running depends on the ability to resolve issues fast or even
proactively identifying conditions before they impact service. Juniper offers a wide range of support services, that can be highly customized, to help you manage your network for optimal performance and reliability while improving operational efficiency. Juniper’s flexible maintenance services offer mission-critical support for Juniper hardware and software

Technical Support offers

Sophos Technical Support offers customers and partners three distinct Enhanced support service options: Enhanced, Enhanced Plus and Technical Account Manager. This Support Services Guide documents what is offered for customers who purchased one of these three support plans with respect to the operation of their Products. It also includes support services available to Sophos partners. This document does not cover UTMS or Cyberoam products.

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